First Wash and Fold: 25% OFF (FIRST25). Second Wash and Fold: 25% OFF (AGAIN25).
Terms of Service and Privacy Policy
Updated at February 20, 2026
BlueSky Pickup ("we," "our," or "us") is committed to protecting your privacy and ensuring a clear understanding of our service rules. This policy explains how your personal information is collected, used, and disclosed, and outlines the terms and conditions for using our website, blueskypickup.com, and its associated services (collectively, our "Service").
By accessing or using our Service, you signify that you have read, understood, and agree to be bound by these terms and conditions.
Core Services and Delivery Logistics
- We proudly serve Brooklyn, Queens, Bronx, and Staten Island.
- Orders placed in Manhattan are subject to a $15.00 delivery fee.
- All orders require a $35.00 minimum.
- Wash & Fold laundry is priced at $1.89 per pound with next-day delivery.
- Dry Cleaning is priced per item with two-day delivery. Bedding and specialty items are strictly priced per piece.
- We do not process leather or suede garments, and we do not offer tailoring or alterations.
Terms and Conditions for Cleaning Services
Items given to BlueSky Pickup for cleaning will be termed as "article(s)" in this agreement.
1. Our primary method of billing is paperless; detailed, fully itemized invoices will be sent to your registered e-mail address. However, in compliance with NYC Department of Consumer and Worker Protection rules, a printed, itemized receipt will be provided to any customer upon request, and will be made available for any transaction over $20 if the customer cannot receive electronic receipts.
2. The Company will use reasonable efforts to ensure that washing, drying, and folding services are maintained at a high level of quality.
3. Due to time constraints, the Company does not read manufacturer-suggested care and washing/drying labels, and will not be responsible for garments labeled "hand wash only" or "dry clean only."
4. The Company accepts no liability for "special care" and delicate items that require special attention to be cleaned.
5. The Company is not responsible for any article which is left beyond 30 days. After this period, any discount given on the order at the time of pickup shall be removed, and a storage fee of 12% per month on the total invoice amount may be charged. In accordance with New York State General Business Law § 399-bb, articles not claimed within six (6) months of the service date will be deemed abandoned. Abandoned items will not be sold; instead, they will be appropriately donated to a bona fide charitable organization or church.
6. The Company reserves the right to refuse to clean any garment.
7. Stain removal is a part of the process, but complete removal of stains cannot be guaranteed and will be processed at the customer's risk.
8. The Company is not responsible for the loss of or damage to any personal or non-cleanable items left in the articles, such as money, jewelry, or any other items.
9. Please note that while we take every precaution to care for your garments, we kindly advise against leaving items with us if you are unable to accept the potential risk of loss.
10. In the rare event of loss or damage directly caused by the Company, we will reimburse the Customer up to a maximum of ten (10) times the processing (laundry/dry cleaning) cost of the specific item, provided the Customer is able to produce proof of purchase or value for the item. Compensation may be provided in the form of service credit or cash refund, depending on the severity of the damage and in accordance with standard New York consumer protection practices.
11. Customers are requested to count their articles at the time of delivery and inform the delivery driver in case of missing items. The Company will not be responsible for any such claims after the article delivery has been accepted and signed by the customer.
12. The Company gives a warranty of 7 days from the date of delivery for the articles, covering any quality-related issues with the washing or dry-cleaning of articles (only if the article has not been used by the customer after service). Any quality-related claim after the stipulated time shall not be entertained.
13. Customers may receive regular transactional and marketing updates (Calls / SMS / Email / App Notification) from the Company. If a customer wishes to stop receiving these, they must register a request with the Company's Customer Care Department.
14. The Company shall not be held responsible for any ornaments/jewelry fittings on the garment.
15. The Customer shall examine articles for damage at the time of delivery and notify the driver at that time. The Company shall not be responsible for any claims made afterward.
16. In the event of any loss, damage, or delay due to FORCE MAJEURE conditions, the Company is not liable for any compensation or reduction in charges.
17. We accept no liability for any loss or damage to the articles arising due to fire, burglary, or any other similar unforeseen causes.
18. Some processes/items may require an additional period to process. No deduction on the billed amount or claim can be initiated against the Company in respect of delays.
19. Tariffs for designer wear will be decided on a case-by-case basis depending on the complexity of the garment. This will be communicated to the customer after examination by an expert at the processing center.
Cancellation / Refund Policy:
1. Any extra amount paid by the customer for a retail order can be refunded by the company if the customer requests it.
2. Balances available in "Prepaid" plans are non-refundable and cannot be transferred to any other customer.
3. The user can cancel at any time before the actual pick-up. No cancellation charges will be levied.
4. In the event the Company denies processing any article for any reason, the order amount for that article will be refunded to the retail customer or added to the prepaid balance for a prepaid plan customer.
5. If a customer wants to cancel the order for any reason, the cancellation request must be placed within 2 hours of the pickup of the articles.
6. Once an order is punched and processed, it cannot be cancelled.
Coupons & Discounts:
1. Coupons can only be applied by the customer using the BlueSky Pickup mobile app or website.
2. Once an order is placed and an invoice is generated, a coupon cannot be applied.
3. No two or more discounts/coupons/offers can be clubbed together. (Get 25% off your first Wash & Fold order with code FIRST25 and 25% off your second order with AGAIN25).
Payment Terms
1. The Company does not provide printed bills by default; invoices will be sent by e-mail only to the registered email ID.
2. Customers will be charged express prices for any express delivery.
3. Customers must pay the entire amount before the successful delivery of the order.
4. For retail orders, we accept debit or credit cards processed securely via Clearant.
5. Every order with BlueSky Pickup must be prepaid before we start cleaning any clothes.
Definitions and Key Terms
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:
- Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to BlueSky Pickup, responsible for your information under this Privacy Policy.
- Customer / You: refers to the company, organization or person that signs up to use the BlueSky Pickup Service to manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit blueskypickup.com and use the services.
- IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
- Personal Data: any information that directly, indirectly, or in connection with other information, including a personal identification number, allows for the identification or identifiability of a natural person.
- Service: refers to the service provided by BlueSky Pickup as described in the relative terms and on this platform.
- Third-party service: refers to advertisers, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
- Website: BlueSky Pickup’s site, which can be accessed via this URL: blueskypickup.com.
What Information Do We Collect?
We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
- Name / Username
- Phone Numbers
- Email Addresses
- Billing and Delivery Addresses
- Password
How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our service (we continually strive to improve our service offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions securely via Clearant
- To administer promotions or other site features
- To send periodic emails
When do we use customer information from third parties?
We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming our customer, we receive information from a third party that provides automated fraud detection services to us. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
Do we share the information we collect with third parties?
We do not share your information with third parties for their own marketing. We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers, credit card processing via Clearant, customer service, and fulfilling orders for products and services you purchase through our service. We will likely share your personal information with these third parties to enable them to perform these services for us and for you.
We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed.
We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or the safety of the public, or to otherwise comply with applicable laws, rules and regulations.
Where and when is information collected from customers and end users?
We will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.
How Do We Use Your Email Address?
By submitting your email address on our service, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link. We only send emails to people who have authorized us to contact them. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order.
Is the information collected through our service secure?
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
Can I update or correct my information?
Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain. Promptly after receiving your request, all personal information stored in databases we actively use will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.
Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of us or any of its Corporate Affiliates, or that portion of us or any of its Corporate Affiliates to which the Service relates, provided that the third party agrees to adhere to the terms of this Privacy Policy.
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide service to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database (Clearant), only to be accessible by those authorized with special access rights to such systems. After a transaction, your private information (credit cards) is never kept on file on our servers.
Your Consent
By using our service, registering an account, or making a purchase, you consent to this Privacy Policy.
Links to Other Websites
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by us. We are not responsible for the content, accuracy or opinions expressed in such websites. Your browsing and interaction on any other website is subject to that website’s own rules and policies.
Cookies
We use "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.
Remarketing Services
We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It allows your company to seem like they're “following” people around the internet by serving ads on the websites and platforms they use most.
Payment Details
In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible via Clearant.
Kids' Privacy
We do not knowingly collect Personal Data from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data without your permission, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from our servers.
New York Residents and SHIELD Act Compliance
In accordance with the New York Stop Hacks and Improve Electronic Data Security (SHIELD) Act, BlueSky Pickup implements and maintains reasonable administrative, technical, and physical safeguards designed to protect your personal and private information from unauthorized access, destruction, use, modification, or disclosure. We are committed to prompt notification in the legally required event of a data breach compromising your private information.
Changes To Our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date.
Facebook Pixel
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. Facebook pixel may collect information from your device when you use the service in accordance with its Privacy Policy.
Tracking Technologies
- Google Maps APIs
Google Maps API may collect information from You and from Your Device for security and location mapping purposes in accordance with its Privacy Policy.
- Cookies
We use Cookies to enhance the performance and functionality of our service but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
- Local Storage
Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data.
- Sessions
We use "Sessions" to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.
What is personal data?
Any data that relates to an identifiable or identified individual. Personal data extends beyond a person’s name or email address. Some examples include financial information, physical address, and more.
Individual Data Subject's Rights - Data Access, Portability and Deletion
We are committed to helping our customers meet the data subject rights requirements of GDPR. We process or store all personal data in fully vetted vendors. We do store personal data unless your account is deleted. We dispose of all data in accordance with our Terms of Service and Privacy Policy.
Contact Us
Don't hesitate to contact us if you have any questions.
- Via Email: support@blueskypickup.com
- Via Phone Number: (718)-550-4825
- Website: blueskypickup.com